Posted on March 11, 2025 in INSTRUCTIONS

Instructions for the work stoppage on 12/03/2025

With the official declaration of the work stoppage by the Workers’ Union in Webhelp (Concentrix), all workers of the company are covered to participate in the work stoppage on Wednesday 12/03/2025 from 10.00 to 14.00, as it is a justified absence during these hours by law.

To participate in the work stoppage, inform the shift supervisor of your project.

On the day of the work stoppage:

You log off from the tool you are online at 10.00 and log in again at 14.00 if your shift continues. The template below explains anything that needs explanation about your participation in the work stoppage on 12/03/2025.

Template for the work stoppage:

Dear (name of supervisor),

I will participate in the work stoppage on 12/03/2025 from 10.00 to 14.00 declared by the Workers’ Union in Webhelp (Concentrix), which is an justified absence that concerns all Webhelp (Concentrix) workers, in accordance with Law 1264/82.

Demanding

– Salary raise based on modern needs.

– Monthly schedule with shifts communicated in a timely manner.

– An end to the exhausting overtime requested due to staff shortages.

– To stop the pressure on anyone requesting early leave.

– To stop sickness being a  criteria for bonus reduction.

– To stop the unacceptable policy of employees asking for time off for their physical needs.

– To stop blackmailing colleagues to come in from the office as a means of pressure.

Thank you in advance.

Yours sincerely,
(Name and surname)