Author Archive

Solidarity with the Strikers of Speedex!

Uncategorized May 5, 2025

We express our solidarity and stand by the workers of Speedex, who are fighting for the re-employment of their colleagues and for the signing of an operational collective agreement.

We strongly condemn the company’s attempt to terrorize by sending the Speedex Workers’ Union to court, calling their fair strike to be illegal, while the company tried to set up strike-breaking mechanisms. We have a lot of experience both as a movement in general and in our sector of similar practices.

We have only one answer to give:

Terror will not prevail — the workers’ struggle will break it!

Our union, like all class unions, we demand permanent and stable work with rights and with wages that correspond to our modern needs. We march against any logic that wants silence in workplaces, heads down and fatalistic acceptance of legal slavery. Solidarity is the weapon of our class and with it we move forward united in front of every battle for better conditions today and tomorrow.

The Board of Directors of the Workers’ Union at Webhelp (Concentrix)

Strike on May Day 2025

Uncategorized April 28, 2025

MAY DAY IS NOT A BANK HOLIDAY

IT’S A STRIKE

The workers of Concentrix, who come from almost every corner of the globe, we honour May Day by participating massively in the strike mobilisation. We put down the headset, turn off the chats, put aside our back-office work and stand up in memory of those who gave their lives to ensure that today we have 8 hours of work, freedom and the right to live a life with rights.

We honour the memory of the fallen of Chicago in 1886 and Thessaloniki in 1936. The 200 communists of Kaisariani on May Day 1944. The victims of the crime in Tempe. The at least 200 deaths that our class has mourned from industrial accidents in the last two years. The thousands of deaths and refugees generated by the rotten system we live under. Wars, disasters, genocide, mothers with babies in boats ending up in liquid graves. Palestine, Syria, Lebanon. Every corner of the world where “people are killed for the master’s food”.

Either their profits or our lives.

 we will not take a step back.

Today, more urgently than ever, we have a duty to intensify the struggle for work with conditions and wages that meet modern needs. Today, 139 years after the bloody workers’ uprising in Chicago, we work in complete insecurity. The eight-hour shift, which was achieved more than a century ago, seems like a distant memory. The salaries run out on the very first 10 days of the month, and every month we throw to chance which bills we will leave unpaid for the next month.

In a company like Concentrix, where every now and then we are informed about the profit barrier that is constantly being exceeded thanks to our work, it is unacceptable that there are workers who have panic attacks, who are told on Friday night what time they will work on Monday, where the complaints to the labour inspectorate about labour rights violations are never-ending.

Colleagues, our Union recently reached its first year of existence. A Union created through struggles, through unprecedented strike battles. Let this May Day be a great birthday celebration for our Union, alongside our sectoral union, the SETIP.

We strengthen our class struggle against the system that deprives us of oxygen!

Everyone to the May Day strike at 10:30 am at Syntagma

Wreath laying by SETIP at 8:45 am OTE building (Koletti)

Instructions for the 24h General Strike on 9/04/2025

INSTRUCTIONS April 7, 2025

With the official declaration of the 24-hour strike by Labour Centres and Federations all over the country and by the GSEE in which the Workers’ Union in Webhelp (Concentrix) participates, we are all covered to strike on Wednesday 9/04 from 00.00 of the same day until 00.00, as it is a justified absence by law.

No need to declare time off or use paid leave as 1264/82 covers all employees and urging us to do so is illegal.

All on Strike, Wednesday 9 April with the massive demonstration at Propylaea at 10:30.

It’s their profits or our lives

THE CRIME OF THE TEMPE WILL NOT BE COVERED UP

Template for strike:

Dear (name of supervisor),

I will participate in the 24-hour strike of the Labour Centres and Federations throughout the country as well as the GSEE in which the Workers’ Union in Webhelp (Concentrix), is also participating, in support of the demand for justice for the victims of the Tempe crime, it is also about the implementation of health and safety measures for all and the signing of a collective agreement that will cover the demands of our Union concerning all aspects of our work. The absence is justified, and covers all workers in the company in accordance with Law 1264/82.

Thank you very much for your time in advance.

Sincerely,
(Name and surname)

 

Instructions for the work stoppage on 12/03/2025

INSTRUCTIONS March 11, 2025

With the official declaration of the work stoppage by the Workers’ Union in Webhelp (Concentrix), all workers of the company are covered to participate in the work stoppage on Wednesday 12/03/2025 from 10.00 to 14.00, as it is a justified absence during these hours by law.

To participate in the work stoppage, inform the shift supervisor of your project.

On the day of the work stoppage:

You log off from the tool you are online at 10.00 and log in again at 14.00 if your shift continues. The template below explains anything that needs explanation about your participation in the work stoppage on 12/03/2025.

Template for the work stoppage:

Dear (name of supervisor),

I will participate in the work stoppage on 12/03/2025 from 10.00 to 14.00 declared by the Workers’ Union in Webhelp (Concentrix), which is an justified absence that concerns all Webhelp (Concentrix) workers, in accordance with Law 1264/82.

Demanding

– Salary raise based on modern needs.

– Monthly schedule with shifts communicated in a timely manner.

– An end to the exhausting overtime requested due to staff shortages.

– To stop the pressure on anyone requesting early leave.

– To stop sickness being a  criteria for bonus reduction.

– To stop the unacceptable policy of employees asking for time off for their physical needs.

– To stop blackmailing colleagues to come in from the office as a means of pressure.

Thank you in advance.

Yours sincerely,
(Name and surname)

Enough is enough! Better working conditions for all!

Uncategorized March 11, 2025

We salute our colleagues in the banking projects of the company who took the decision together with the Union to proceed on Wednesday 12/03 to a 4-hour work stoppage from 10.00 am – 14.00 pm.

We shake their hand, that in terrible conditions of intensification, where they receive one call after another, one chat after another, pressure from the managers for overtime, they decided to resist the brutality that the employer is trying to impose.

No one from the Management can say that they don’t know anymore! Colleagues themselves have often communicated that something needs to be done and have tried to find the management, which seems to be absent in front of the needs of the workers.

All they know is to ask for overtime and warn employees for negative customer feedback. They even went so far as to tell colleagues that if they do 4 – 10 hours of overtime they will get 30€ on their Up Hellas card!!!! Not to mention the audacity of a team leader who replied to a colleague that “if you don’t like it why are you sitting in the company?

Enough is enough!

We call on all colleagues to organize themselves in the Union and together we fight for better working conditions!

We demand:

– Wage increases based on modern needs.

– Monthly schedule with shifts communicated in a timely manner.

– Stop the exhausting overtime requested due to lack of staff.

– Reduce the number of chats served at one time.

– Stop the pressure on anyone requesting early leave.

– Stop sickness and leave being a criterion for bonus reduction.

– Stop the unacceptable status of employees requesting time off for physical needs.

– Stop blackmailing colleagues to come in from the office as a means of pressure.

– Have a thorough inspection of the air conditioning as mold was found and immediate cleaning.

Together we will all fight to change the situation!

We have the right to work as human beings and not as slaves!

8 March – Unrelenting struggle for women’s equality!

Uncategorized March 7, 2025

8 March – Unrelenting struggle for women’s equality!

It is a day to honour women’s struggles for equality, for equal rights in society, at work, in life itself. We continue to honour and celebrate the 8th March, the International Woman’s Day, until we achieve true equality, true freedom from all the slavery that forces us to serve our multifaceted daily lives without end. We are working women, mothers, students, housewives who are giving a real struggle not to reach despair!

We were informed of the company’s “gift”, the day before the anniversary of the women’s uprising, of free hairdressing and make-up services and we really wonder. What our female colleagues today are missing is a nice haircut and a well-done make-up? Don’t we need human working conditions? Understanding and support for working mothers? Support for female students? Respect and recognition?

In a workplace where we have recently received complaints from working mothers about unacceptable behaviour. Typical of what was said were things like no matter what if you are a mother of a new baby, you will come to the office”, “if your child is sick, take annual leave”, “if you have an exam, you will make up for it with overtime”.

We are of course not surprised that we are treated as pawns on their chessboard. With beautiful hair and well-painted lips, perhaps, but always pawns in the service of over-producing profit for the “king”.

In the past few days, we have participated in the most magnificent mobilisations this country has ever known. The whole nation shouted loudly that the crime in Tempe will not be allowed to be covered up, that all the guilty parties without exception must be held accountable, that measures must be taken to ensure that no similar predestined crime will ever happen again, ever, anywhere.

We honour and celebrate the 8th of March with all our soul and the optimism that comes from the struggles!

We call everyone to join on Friday 7/03 at 19.00 at Syntagma to continue the struggle against the policy that leads to “new Tempe”.

We participate in the event organized by the Federation of Women of Greece (OGE) with Unions and mass organizations on Saturday 8/3, at 11:00 at Syntagma at the beginning of Ermou and in the march that will follow to Monastiraki.

WE ARE INSPIRED BY THE GREAT WOMEN’S LABOUR STRUGGLES

WE ESCALATE THE STRUGGLE FOR OUR LIVES AND THE FUTURE OF OUR CHILDREN

Instructions for the work stoppage on 5/03/2025

INSTRUCTIONS March 5, 2025

With the official declaration of the work stoppage by the Workers’ Union in Webhelp (Concentrix), all workers of the company are covered to participate in the work stoppage on Wednesday 5/03/2025 from 17.00 to 21.00, as it is a justified absence during these hours by law.

To participate in the work stoppage, inform the shift supervisor of your department.

On the day of the work stoppage:
You log off from the tool you are online at 17.00 and log in again at 21.00 if your shift continues. The template below explains anything that needs explanation about your participation in the work stoppage on 5/03/2025.

We meet at 17.00 in front of the Metropolis building to go together to the demonstration for the Tempe in Syntagma.

Template for the work stoppage:

Dear (name of supervisor),
I will participate in the work stoppage on 5/03/2025 from 17.00 to 21.00 declared by the Workers’ Union in Webhelp (Concentrix), which is an justified absence that concerns all Webhelp (Concentrix) workers, in accordance with Law 1264/82.

Demanding that all criminal and political responsibilities for the crime of Tempe be brought to justice.

Thank you in advance.

Yours sincerely,
(Name and surname)

We all join on Wednesday 05/03 at 19.00 at Syntagma!

Uncategorized March 4, 2025

Everyone to the mobilization at Syntagma on Wednesday 05/03/2025 at 19.00.

The Board of Directors of the Union salutes the hundreds of striking colleagues, even more so those who for the first time went on strike by standing up, those who participated in the largest popular mobilization we have ever experienced, joining their voice with all the people.

The mass participation in the strike of 28th February proved that workers do not bow our heads, we do not accept a life that is put on the scales of profit, we do not tolerate the dilemma “their profits or our lives”.

We continue our struggle until the culprits are punished, so that the crime in Tempe is not covered up. We promise that we will go all the way in the struggle that is taking away our lives and dreams.

With determination, with organization in our Unions, with our struggle in the streets, we will impose our right!

We all join the next battles! We all join the struggle for the life we deserve!

Together with the thousands of people to find oxygen which is found in the struggles for our own right, for our own lives.

We demonstrate at 19.00 at Syntagma.

We meet at 18.30 in Monastiraki.

Instructions for the 24h General Strike on 28/02

INSTRUCTIONS February 26, 2025

With the official declaration of the 24-hour strike by Labour Centres and Federations all over the country and by the GSEE in which the Workers’ Union in Webhelp (Concentrix) participates, we are all covered to strike on Friday 28/2 from 00.00 of the same day until 00.00, as it is a justified absence by law.

We do not need to declare a day off or use paid leave, as 1264/82 covers all employees and to urge us to do so is illegal.

All on Strike, Friday 28 February with the massive demonstration at Syntagma at 11:00.
We all meet at 9.30 in front of Public at Syntagma (on Stadiou Street).

It’s their profits or our lives
THE CRIME OF THE TEMPI WILL NOT BE COVERED UP

Template for strike:

Dear (name of supervisor),

I will participate in the 24-hour nationwide strike on 28/02 declared by the General Confederation of Greek Workers (GSEE), the Labour Centers, the Federations and our Workers’ Union which decided to support the strike.

Participation in the strike is a justified absence, which concerns all workers and our company in accordance with Law 1264/82.

I stand in support of the Unions’ demand for full accountability both criminal and political for the Tempe tragedy.

All necessary health and safety measures must be immediately implemented for everyone, especially for colleagues working remotely.

A Collective Labor Agreement must be signed with rights and achievements for all, including wage increases that meet our modern needs.

Thank you very much for your time in advance.

Sincerely,

(Name and surname)

Press release for the General Assembly. We strike on 28 February!

PRESS RELEASE February 16, 2025

Press release for the General Assembly

 

All join the strike on 28 February!

Athens, 16-02-2025

Our Union held a General Assembly on Saturday 15/02 for the preparation of the strike.

Through rich discussion and exchange of experience from the company’s departments, we exchanged thoughts, opinions and concerns.

The strike on 28 February will be more massive!

To send a strong message to the government of the New Democracy, to the coalition “opposition” of SYRIZA-PASOK and all those who support the government policy, that we workers in the dilemma “their profits or our lives” will always choose the former!

We strike!

  • We strike so that the crime in Tempe is not covered up! All criminal and political responsibilities must be held accountable.
  • We strike to stop the dismissals in all departments now.
  • We strike to demand health and safety measures for all workers.
  • We are striking to get a Collective Labour Agreement signed with permanent contracts for everyone, with raises that cover our needs, rights and achievements that affect every aspect of our work.

The General Assembly decided the following:

  • Participation in the strike on 28 February, at 11.00 am at Syntagma.
  • Organizing meetings in the following period by project on the subject of the CLA.