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THE CRIME OF THE TEMPE WILL NOT BE COVERED UP! All join the strike on 28 FEBRUARY! GENERAL ASSEMBLY of the Union, SATURDAY 15/02 12.00

Uncategorized February 13, 2025

Everyone at the General Assembly of our Union, Saturday 15 February, at 31st Platonos Street (Kallithea),12:00pm.

 

28 February we all strike!

 

Do not cover up the crime in Tempe!

Colleagues,

The Workers’ Union in Webhelp (Concentrix) calls on all colleagues to participate in the strike on the 28th of February, to join our voices with all colleagues in the sector, in Teleperformance, in Foundever, in TTEC who are experiencing the same or very close problems as ours. With students, pupils, railway workers, teachers, health workers, miners and dockers.

As workers, we know first-hand what the “let’s go and see” logic that led to the state crime in Tempe means. The intensification, the pressure, the shutting down of departments, the layoffs, the warning letters, the panic attacks. All to maximize their profitability with complete disregard for our lives.

We all live and work in a vast vale of Tempe, in a general work jungle, and dangers at every turn of everyday life, whether in trains and public transport, in understaffed hospitals, in the schools of the sponsors who want to impose, where ceilings by chance do not fall on the heads of our children. The intensification, the pressure, the monitoring of every last second of our working day.

Our struggle for the signing of a Collective Labour Agreement with rights and achievements for all, increases that cover our modern needs, immediate implementation of the Presidential Decree on the organisation of working time for working on screens, the immediate provision of ergonomic equipment to all colleagues who work by telework. It is directly linked to the struggle against the logic that created the crime in Tempe, the policy that promotes its cover-up.

 

Our lives are NOT a cost! On 28 February we all participate in the strike!

We will not step back! We will not accept to live like modern slaves for their profits! We assert that the promise we made to be the voice of all those that died will be fulfilled by fighting to the end!

We demand:

 

    • Hold all criminal and political accountable for the crime of Tempe.
    • Stop the dismissals now.
    • The signing of a Collective Labour Agreement with: permanent contracts for all colleagues, raises for all that meet our needs, rights and gains that affect every aspect of our work.
    • Immediate implementation of the necessary health and safety measures for all, especially for colleagues who work from home and provide ergonomic desks and chairs.

 

We call:

 

    • To the General National strike on 28/02 and the gathering at Syntagma at 11.00 am, which has already been announced by dozens of Labor Centers, Federations and Unions all over Greece.

 

Everyone at the General Assembly of our Union, Saturday 15 February, at 31st Platonos Street (Kallithea),12:00pm.

 

28 February we all strike!

 

Do not cover up the crime in Tempe!

 

 

Location

General Assembly on Saturday 15 February

Uncategorized February 9, 2025

Today, Sunday 9/02, the Board of Directors of the Workers’ Union of Webhelp held a meeting.

A discussion was developed about the attempt to cover up the Tempe crime, the causes and culprits behind the policy of liberalization and privatization of the railroad and its operation for profit.

It also addressed the situation in the company’s departments, the intensification of work, the dismissal of colleagues, the wage freeze and the financial difficulties faced by workers.

It was decided:

 

    • Strike on 28 February and participation in the 11.00 a.m. meeting at Syntagma.
    • Holding a General Assembly on Saturday 15 February (place and time to be announced).
    • Participation in the meeting of the Federation of Private Employees of Greece (OIYE), focusing on the problems of the sector and the demand for Collective Labour Agreements on Wednesday 12/2.

 

 

The workers will not back down from their needs

Uncategorized January 29, 2025

Colleagues,

We are denouncing the management for holding the workers of the project dealing with banking operations “hostages”, as they are given a weekly schedule instead of a monthly one, in contrast to all the other departments of the company.

The excuse that was given to the colleagues who have been working for the second month under this unacceptable situation, was that the transition to the new shift schedule that the company is now using is not yet completed.

 The colleagues not only don’t have a schedule in order to plan their obligations, but also, as a result of the intensification, they now have to answer 12 chats at the same time and are under pressure from the supervisors regarding how fast they respond, although the initial information they were given was that they would serve a maximum of 3 chats!

A lot of things have been said.. so we wonder how it is that the rest of the company’s projects have completed the transition to the new program and the only project that has an issue is this? Isn’t the official mail informing the entire company that by December 2024 these changes would be completed valid?

Why are our colleagues serving 12 customers at once in a project that involves bank accounts (and more), when the official update mentioned that they would manage up to 3 written conversations due to the nature of the project?

 The responsibility of the company is to provide our colleagues with the same monthly schedule that they have been working with all along and to inform them in a timely manner, not on a weekly basis as it’s happening now.

We call on the management to ensure that our colleagues will have a monthly schedule as from February and to immediately stop the awful 12 chat policy!

Employees have a life in addition to their work, no matter how much the company tries to destroy it too!

We will not tolerate our colleagues being told to ‘be patient,’ nor the fact that there is currently a team leader in the project who dares to tell colleagues that ‘if you don’t like it, the door is open’ or that if they want to see a doctor, they must take AHL instead of waiting for the schedule.

We demand:

– That a monthly schedule for all workers in the project to be issued in a timely manner.

– Stop workers from handling 12 chats at the same time!

– That workers will be given all the leaves that they have requested.

– To accommodate colleagues who are studying regarding the schedule and provide them with timely information.

Our Union calls on our colleagues in the project to contact the Union immediately. No one should accept this awful situation any longer!

Together we will all fight to improve the working conditions in all departments.

26 January at 12.00pm in Syntagma for “our future and our lives”

Uncategorized January 25, 2025

Colleagues,

The new audio documents from the crime in Tempe clearly debunk the attempted cover-up by the state, the government, the EU and Hellenic Train. They confirm in the most tragic way that many of the victims survived the collision and died a horrible death in the explosions and fire that followed.

It has been 2 years since the crime and the death of 57 people, mostly young people, yet we see that the real reasons and the culprits remain here and unpunished.

The massive mobilisations from all over the country that put millions of people on the streets send a message that we will not allow this crime to be forgotten or covered up.

We are joining the mobilisation with the victims’ relatives on Sunday 26 January at 12.00 outside the Parliament. We unite our voice “for our future and our lives” against those who consider our lives expendable.

We will not allow the crime to be covered up.

We will not let the responsibilities be forgotten.

We will not accept to continue to sacrifice ourselves for their profits.

ALL at SYNTAGMA, Sunday 26/01 at 12.00pm

Instructions for the work stoppage on 23/12/2024

INSTRUCTIONS December 22, 2024

With the official declaration of the work stoppage by the Workers’ Union in Webhelp (Concentrix), all workers of the company are covered to participate in the work stoppage on Monday 23/12/2024 from 17.00 to 20.00, as it is a justified absence during these hours by law.
To participate in the work stoppage, inform the shift supervisor of your department.

On the day of the work stoppage:
You log off from the tool you are online at 17.00 and log in again at 20.00 if your shift continues. The template below explains anything that needs explanation about your participation in the work stoppage on 23/12/2024.

We meet at 17.00 in front of the Metropolis building to go to the meeting at 19.00 at the TP building in Piraeus, Gravia Street 25.

Template for the work stoppage:

Dear (name of supervisor),
I will participate in the work stoppage on 23/12/2024 from 17.00 to 20.00 declared by the Workers’ Union in Webhelp (Concentrix), which is an justified absence that concerns all Webhelp (Concentrix) workers, in accordance with Law 1264/82.

Expressing my solidarity with the colleagues who are being dismissed in retaliation at Teleperformance as well as for the signing of a Collective Labour Agreement in our company.

Thank you in advance.

Yours sincerely,
(Name and surname)

HANDS OFF THE WORKERS AND THE TELEPERFORMANCE WORKERS’ UNION (SETEP)

Uncategorized December 20, 2024

Colleagues,

The workers of Teleperformance together with their union (SETEP) have been fighting for a year now for the signing of a collective agreement to improve working conditions for all workers.

In this struggle we started from day one together with SETEP and the Workers’ Union in Webhelp (Concentrix) putting forward our needs and our fair demands. We joined our voices in the strikes and mobilizations!

This is the struggle that the Teleperformance management now wants to eliminate it, to uproot it from the workplaces. It is doing everything to make sure that there is no voice of demand, to stop the struggle for the signing of a collective agreement.

That is why they are now proceeding with the retaliatory non-renewal of contracts and the issuing of warning letters to members of the Board and the branches of the Union in Chania and Thessaloniki, as well as to leading workers who have been at the forefront of the mobilisations all this time.

Well, we tell them that they are deeply mistaken!

We will not allow silence to prevail in the workplaces, nor will we allow union action to be obstructed so that the employers can increase their profits on the backs of the workers.

We will not allow our colleagues to be targeted and thrown out on the street just before Christmas because they are demanding better working conditions.

Get your hands off the Unions! Solidarity with the struggle of our colleagues!

The struggle of Teleperformance workers concerns us all!

Take back the dismissals now!

We demand:

– Wage increases.

– Collective Labour Agreement at Webhelp (Concentrix) for all workers.

We ALL participate on Monday 23/12 in the work stoppage 17.00-20.00 at Webhelp (Concentrix).

We are all participating in the demonstration at Gravias Street 25, Piraeus!

We support the fair struggle of the workers of Teleperformance together with the Workers’ Union (SETEP) for signing a collective labour agreement and against the persecution of the company.

Joint announcement by SETIP – Teleperformance Union (SETEP) – Workers’ Union Webhelp

Uncategorized November 21, 2024

In continuation of our struggle throughout the previous period in the face of the unacceptable special purpose visa regime, both with our mobilizations in the Parliament and at the Ministry of Immigration and Asylum, we managed on Monday 18 November to have a meeting with relevant officials of the Ministry, with the presence of colleagues from SETIP, the Union of Employees at Teleperformance, the Union of Employees at Webhelp, as well as fellow lawyers and the President of the Union of Employees of the Decentralized Administration of Attica.

At the meeting all the problems that concern colleagues from countries outside the EU, were raised, such as the renewal of residence permits, the excessive delays in issuing permits and appointments for biometric data, the difficulties in receiving the benefits provided (DYPA), the huge problem with the effective denial of family reunification, especially with the ambiguities and confusion about the recent changes in the law regarding the abolition of the special purpose visa. Ministry officials acknowledged the problems and provided the following clarifications:

– New changes to the law are being proposed in the near future in order to improve the outstanding issues. Among other things, the intention was expressed to broaden the relevance of the professions in which work is permitted under the colleague’s dispensing permit scheme.

– New digital procedures are being promoted to automate the renewal of residence permits, with the official identification of tax and insurance information.

– The renewal of the residence permit of colleagues requires only tax and insurance information (stamps) and does not require the presentation of a work contract.

– Delays in appointments for fingerprinting are due to staff shortages and the need to simplify procedures.

– A promise was made to issue regulations to the relevant departments so that the statutory allowances provided for by law are paid to all colleagues entitled to them, in particular unemployment and maternity allowances from the DYPA.

– The Ministry is in discussions with the relevant Ministry of Foreign Affairs to address problems at the Greek embassies for the approval of family reunification. It was clarified that those who have submitted papers for residence permit before 04/24 have the right to family reunification, while those who have received their permit afterwards will have this right after two years in Greece.

Colleagues, the commitments made by the Ministry prove that our struggle and the pressure exerted by the Ministry is bringing results!

We are not complacent! It is clear that until any commitment is put into practice we remain vigilant! We are on the alert to be able to achieve even more substantial changes in the next two months when the law will be changed again.

                All united, no one alone! We are many we are right, we will win!

Solidarity to the striking workers at Teleperformance

Uncategorized November 19, 2024

Τhe Workers’ Union in Webhelp-Concentrix stands by the side of the colleagues participating in the 48-hour strike 19-20/11 at Teleperformance demanding the signing of a collective agreement.

The struggle of our colleagues in TP is also our struggle, many of us have been in the same departments for years together and we face the same problems.

Our struggle is common and fair so we join our voice with our striking colleagues!

On Wednesday 20/11 we meet in the big nationwide strike of our sector unions!

Instructions for the Strike at 20th November

INSTRUCTIONS November 19, 2024

With the official declaration of the strike by GSEE, all of us are covered to not attend work on Wednesday, as this is a justified absence by law.

You can declare the strike the day before, the same day, or the day you return to work. Should you choose to inform prior.

Send the template below, the previous day of the strike, or if you are off the day before, the shift of your working day.

On the day of the strike:

  • Do not log in, and if you do not feel like it, do not answer any calls by the management. The template below explains anything that needs to be explained and they have no right to ask for anything else.

  • During the strike those working from home or in the buildings, we meet in front of the Metropolis building (Ilia Iliou 39, Neos Kosmos) at 08.00 on Wednesday November 20th

  • We meet at 10:00 at Syntagma same day November 20th, to protest and make our struggle known.

Together we will win! No one is alone!

Template for strike:

Dear (supervisor name),

I will be participating to the 24 hour strike declared by GSEE, which constitutes a justified absence, covering all workers of Webhelp-Concentrix, as per the law 1264/82. In Support for the Unions call for signing a CLA and for the demands concerning all aspects of our work.

Thank you very much for your time in advance.

Kind regards,

(Name and last name)

NO WORKER TO LOSE HIS JOB

Uncategorized November 14, 2024

Colleagues,

Our Union has received information from our colleagues in a Greek department that it will be closed from February. They were immediately asked to choose which department they want to move to, after being given half an hour (!) to respond.

Meeting with department managers one by one, our colleagues found themselves in the position of having to choose between employment in another department, or dismissal.

We call on the company here and now not to let a single job be lost! We do not accept a single euro to be cut from the wages of our colleagues! We point out that the employees of the department are paid a basic salary while the company is making a fortune on their backs.

We will not accept any blackmail on our colleagues to take decisions that will affect their entire lives without even giving them time to negotiate.

We will not be at the mercy of the bosses’ appetites and we will not allow anyone to make our already poor working conditions more difficult!

NO ONE ON THEIR OWN!

The Workers’ Union in Webhelp-Concentrix calls on all colleagues to contact the Union immediately, to not accept any blackmail. Together we will give all our strength and exhaust every possibility to secure the rights of our colleagues!

ALL FOR ONE AND ONE FOR ALL

WE DEMAND

  • No worker to lose his job.

  • Immediate transfer of colleagues to other projects without any terms and conditions.

  • Stop the methodical individual negotiations that aim to put our colleagues in a difficult position.

  • Raises in our salaries now!

EVERYONE ON THE STRIKE ON 20/11/2024  

FOR BETTER WORKING CONDITIONS – FOR RAISES IN OUR SALARIES

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